by Tony Hall, Dining Room Manager
Rob Fogarty from Kobos performs an espresso demo for OCI management students |
Not the ending you expected, right?
One of the things we teach our students is the importance of the last cup of coffee. It’s one of the most forgotten and overlooked items in a dining experience. You can do everything perfect throughout the night -- the food, the service, everything. You can exceed the customer’s expectations in every aspect of the night, but if you give them a cup of coffee that has been sitting since the lunch shift, then the last taste in the customer’s mouth is bitter and burnt, and that will linger in their mouth the whole way home. That’s what they remember. All of the hard work that went into the rest of the perfectly orchestrated meal is forgotten.
One of the criteria I had when looking for the right coffee for the OCI restaurant was sticking to our aim of using as much local product and supporting as many local businesses as we can. That brought me to Kobos. David and Susan Kobos founded The Kobos Company in October of 1973. They began in a small 1200 square foot retail space in the Water Tower at Johns Landing in Portland, Oregon. David purchased a Probat drum-style coffee roaster directly from Germany and began roasting coffee in the front of the store.
In 1995 they moved their headquarters from the Johns Landing area to a 42,000 square foot office, warehouse, roasting plant and retail space on the edge of Portland's trendy Northwest neighborhood. The ability to buy in larger quantities helped them to become a more efficient coffee roaster and to create greater consistency in the quality of their coffee.
At Kobos Coffee, they drum roast all of their coffee beans in small batches. This not only ensures the coffee they sell will be as fresh as possible, it also allows them to focus on the unique characteristics of each varietal bean.
Kobos Coffee is still owned and operated by David and Susan along with Brian Dibble, who became a partner in 2001. Brian is a Master Coffee Roaster with over 25 years experience in specialty coffee.
I ultimately choose Kobos as the coffee we would serve in the restaurant. I went with them because the quality of product, attention to detail, and respect for the product shows with every cup. When I place an order with them, the beans are roasted the day before they are delivered to us. This ensures that I’m getting as fresh a product as possible. It’s the perfect finish to the meal the students work so hard in preparing. It’s our last opportunity to make a final impression...the last flavor of the night…our final song -- our “Pièce de résistance.”
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